Frequently Asked Questions
Orders
Start by finding your desired product from our store and "add to cart" via our quick view button or directly within the product webpage. Be wary of making sure to choose the correct variant out of our many options and sizes. Once at the checkout page, simply follow the steps and enter relevant information to fulfil your special order.
No, however creating an account will help you to track your orders, make returns or exchanges, view your purchase history and also manage your delivery and billing addresses.
At Sociètè77, order cancellations are allowed within 12 hours of placing the order. We aim to fulfil all orders systematically, therefore after the designated period your order will most likely have been fulfilled or directed to fulfil.
Sociètè77, a French Riviera-inspired luxury lifestyle brand, caters to the elite 1% with its exclusive range of clothing and accessories. Inspired by the opulent lifestyle, our domestically manufactured products embody sophistication at competitive prices. While our unique positioning limits some online conveniences like free returns, we're expanding to offer global free shipping and returns. Our future includes opening Sociètè77 boutiques, further enhancing our commitment to accessible luxury and the high-end Riviera lifestyle.
Delivery
Delivery details will be provided in your confirmation email. Alternatively, you can manually track your orders at all time here.
Sociètè77 aim to process your order within 2 business days. It is possible due to a high volume of orders that processing times can vary. Shipping delivery is estimated at 5-10 business days to arrive depending on where you are. Overseas deliveries can take anywhere from 7-14 days. Delivery details will be provided in your confirmation email and you will be notified along the way.
Yes, we ship all over the world. If you do not see your country as a delivery option - please contact us for further assistance.
Returns & Refunds
Returns are allowed within 14-days of delivery. Please follow relevant steps to return your product through our Return Policy, or simply contact us at our email.
After receiving the return, our team at Sociètè77 will inspect the products and when approved, a refund will be issued to the customers original payment method. Refunds usually take 5-7 days, however it is strictly related to the customers banking issuer.
Payments
Sociètè77 guarantees payment safeguards against potential attacks. We work with Shopify Payments to ensure that all payments gateways are secure and verified. Feel at ease purchasing with us.
Sociètè77 is integrated with Shopify Payments, allowing us to offer all relevant payment methods. We accept all major credit card brands alongside PayPal.
Unfortunately, we do not offer C.O.D (Cash On Delivery). As we expand we will be looking into potential services. Follow our socials and newsletter to be up-to-date with all news.